This Privacy Policy describes how winblx collects, uses, stores, and protects your personal data when you use our platform. Your privacy is taken seriously at winblx, and we are committed to handling your information responsibly and transparently.
These highlights summarise winblx's approach to your data. Please read the full policy below.
All personal data held by winblx is stored on encrypted servers protected by 256-bit SSL. Access is restricted to authorised personnel only, under strict internal access controls.
winblx does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is yours — we use it only to operate and improve the Platform.
You have the right to access, correct, or request deletion of your personal data held by winblx, subject to our legal and regulatory obligations, by contacting our support team.
winblx processes personal data in accordance with its licensing obligations under international gaming authority regulations and applicable data protection law, including KYC and AML requirements.
winblx uses cookies strictly for platform functionality, session management, and aggregate analytics. We do not deploy third-party advertising trackers on the winblx Platform.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, winblx will notify affected users and relevant authorities as required by applicable law without undue delay.
winblx ("winblx", "we", "us", "our") operates the online gambling and sports betting platform accessible at winblx.net (the "Platform"). winblx is the data controller responsible for personal data collected through and in connection with the Platform.
This Privacy Policy applies to all users of the winblx Platform, including registered account holders and visitors who browse the Platform without registering an account. By using the winblx Platform, you acknowledge that you have read and understood this Privacy Policy.
Questions about this Privacy Policy or how winblx handles your personal data may be directed to our support team at [email protected]
When you create a winblx account, we collect the personal information you provide during registration, including but not limited to: full legal name, date of birth, residential address, email address, mobile phone number, and preferred currency. This information is required to open and maintain your winblx account and to comply with our KYC and age verification obligations.
In connection with our Know Your Customer (KYC) obligations under international gaming authority licensing requirements, winblx may collect copies of government-issued identity documents such as a Malaysian MyKad, passport, or driving licence, as well as proof of address documents and, in certain circumstances, evidence of source of funds.
winblx collects and processes financial transaction data related to your use of the Platform, including deposit and withdrawal records, payment method details (to the extent necessary for transaction processing), and MYR account balance history. Full payment card or bank account numbers are not stored by winblx — these are handled directly by our licensed payment processing partners.
When you access the winblx Platform, we automatically collect certain technical and usage data, including: IP address, device type and operating system, browser type and version, session duration and frequency, pages and games accessed, betting and wagering activity, and geolocation data at country level. This data is used for security, fraud prevention, platform performance monitoring, and regulatory reporting.
If you contact winblx support via live chat, email, or any other communication channel, we retain records of those communications including the content of your messages and any documents shared, for customer service quality assurance and regulatory purposes.
If you use winblx's responsible gaming tools — including deposit limits, session limits, cooling-off periods, or self-exclusion — we record the settings you apply and maintain the history of those settings. This data is used to honour your responsible gaming choices and to comply with our obligations to protect at-risk players.
winblx uses the personal data we collect for the following purposes:
winblx processes your personal data on the following legal bases:
winblx shares personal data with trusted third-party service providers who process data on our behalf in connection with the operation of the Platform. These include identity verification providers, payment processing partners (including local Malaysian e-wallet operators), game content providers, customer support platform operators, and cloud infrastructure providers. All such providers are engaged under data processing agreements that require them to process your data only in accordance with winblx's instructions and applicable law.
winblx may disclose your personal data to regulatory authorities, law enforcement agencies, or other competent bodies where required to do so by applicable law, court order, or regulatory direction. This includes disclosure to gaming licensing authorities in connection with licensing compliance and investigations.
winblx does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes under any circumstances.
In some circumstances, winblx may transfer your personal data to processors or partners located outside Malaysia. Where such transfers occur, winblx takes appropriate safeguards to ensure that your data receives a level of protection consistent with applicable data protection requirements, including the use of contractual safeguards such as standard contractual clauses or equivalent mechanisms.
winblx retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with our legal, regulatory, and contractual obligations. As a general guide:
When personal data is no longer required, winblx will securely delete or anonymise it.
winblx uses cookies and similar tracking technologies on the Platform for the following purposes:
winblx does not deploy third-party advertising cookies or cross-site tracking technologies. You can manage your browser's cookie settings at any time, though disabling essential cookies will affect your ability to use the Platform.
winblx implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data in transit, encrypted storage for data at rest, role-based access controls limiting staff access to personal data on a need-to-know basis, multi-factor authentication for internal system access, regular security assessments and penetration testing, and automated anomaly detection and alerting systems.
While winblx takes all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is entirely secure. You are also responsible for maintaining the security of your winblx account credentials.
Subject to applicable law and our regulatory obligations, you have the following rights in relation to your personal data held by winblx:
To exercise any of these rights, please contact winblx support. We will respond to all rights requests within thirty (30) days of receipt, subject to identity verification. Please note that certain rights may be limited where winblx has overriding legal or regulatory obligations to retain or process your data.
The winblx Platform is strictly intended for individuals aged 21 years and over. winblx does not knowingly collect personal data from persons under the age of 21. If winblx becomes aware that personal data has been collected from an individual below the minimum age, that data will be deleted and the associated account closed without delay. If you believe a minor has registered an account on the winblx Platform, please contact support immediately.
winblx reserves the right to update or modify this Privacy Policy at any time. Where material changes are made, winblx will provide notice via email to your registered address or via a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this page will be revised accordingly. Continued use of the winblx Platform following the effective date of any change constitutes acceptance of the revised Privacy Policy.
If you have questions, concerns, or complaints about this Privacy Policy or winblx's handling of your personal data, please contact our support team:
Email: [email protected]
winblx aims to acknowledge all privacy-related enquiries within two (2) business days and to provide a substantive response within thirty (30) calendar days. If you are not satisfied with winblx's response to a privacy complaint, you may have the right to escalate the matter to the relevant data protection authority or gaming licensing authority applicable in your jurisdiction.
Your data is protected. Your privacy is respected. Now enjoy everything winblx has to offer — sportsbook, live casino, slots, and lottery — all in MYR.
21+ only. Please gamble responsibly. Visit Responsible Gaming for support tools.